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FAQ

For any questions
you may have.

  • NEIGHBORHOOD INFORMATION
    VOE Studio is located in North Williamsburg, Brooklyn. Address: 37 N 15th street Studio #207 Brooklyn, NY
  • PARKING
    Free and metered street parking is available. Closest parking garages are located at 25 Kent Ave, 
valet at the William Vale Hotel on 123 N 12th St.
  • ACCESS TO THE STUDIO
    The entrance is located on the triangle formed by Gem St. and N 15th St.
Access the studio via the call box by typing X 207, then the bell button.
  • BUSINESS HOURS
    Wednesday 9am-6pm Thursday 10am-7pm Friday 10am-7pm Saturday 9am-5pm
  • BOOKING INFORMATION
    Schedule or manage your appointments via our online booking platform, or by contacting your stylist directly via email. Stylist’s email address can be found on the stylist page under their bios.
  • CANCELLATION POLICY
    VOE Studio requires a minimum of 24 hours notice for cancellations. If you cancel less than 24 hours before your appointment, you will be charged a cancellation fee equal to 50% of your service price.
  • LATE POLICY
    We get it — it's NYC. Things happen. But, if you are more than 15 minutes late to your scheduled appointment, you will be considered a no show and charged 50% of the service price. We work hard to schedule the perfect amount of time for each service. Accommodating lateness is often impossible without disrupting other clients' schedules. In the event that you are late, we cannot guarantee that your services will be completed in full. You may be required to reschedule your appointment for another day.
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